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Getting Started

An introduction to the TrackZero interface

The TrackZero interface is designed to help users efficiently manage their emissions data, reduction plans, and reporting. The main navigation gives you access to five areas — Measure, Plan, Engage, Report, and Promote — plus a messaging icon and a settings icon covering Collaboration.

Overview

The Overview dashboard provides a snapshot of key emissions data, pending actions assigned to the user, reduction targets, and progress tracking. Users can access this section by clicking Overview in the top menu.

Measure

The Measure section is where users input their emissions data to calculate their carbon footprint. Users can enter data through Assessments, view their overall footprint, manually input data via the Ledger, and invite an independent verifier to review their data.

Emissions assessments

Emissions assessments, found under the Measure section, are the primary way to enter data. These assessments offer built-in guidance and support to help users enter accurate information.

Plan

The Plan section allows users to:

  • Set a near-term and long-term carbon reduction target, as a percentage reduction per scope.
  • Track progress against those targets on the Pathways chart.
  • Create and manage projects and actions aimed at reducing emissions.

Engage

The Engage section lets you send structured data requests to suppliers and partners for Scope 3 emissions reporting, and track their responses, without requiring them to have a TrackZero account of their own. See Engage introduction for more.

Report

The Report section turns your emissions data into shareable documents. Report types include:

  • SECR (Streamlined Energy and Carbon Reporting) — the UK statutory report.
  • Carbon Reduction Plan — built from your Plan targets and projects.
  • Compliance Report — based on a completed compliance assessment.
  • Carbon Emissions Certificate
  • Emissions Overview
  • Methodology — an AI-assisted first draft of your carbon accounting methodology.

Some report types are request-only: you submit a request and a TrackZero expert reviews your data before producing the report. Once you Generate a report it's final and can't be edited, so preview it first.

Promote

The Promote section provides badges and certificates that unlock automatically as you hit sustainability milestones, so you can share your progress externally.

This includes:

  • Embeddable website badges and downloadable graphics
  • Suggested wording to share achievements with customers, suppliers, and stakeholders

Collaboration

The messaging icon in the top navigation opens Collaboration, where you can message TrackZero's Sustainability Team or your partner directly from an assessment question or Ledger entry, and manage your email notification preferences.

Settings

The Settings section is accessed by clicking the cog icon in the top right corner. From here, users can manage:

  • My Account – Update personal profile details and notification preferences.
  • Security – Change your password or set up two-factor authentication.
  • Organisation – Manage company details.
  • Team – Add or remove team members and set their roles and site permissions.
  • Sites – Manage locations linked to emissions data.
  • Metrics – Configure intensity ratios and reporting preferences.
  • Billing – Manage subscription and payment details.