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Getting Started

Setting Up Your Account

Setting up your account guides you through the initial steps to get your TrackZero account and organisation ready for use. Follow these steps to get started:

1. Receive your invitation

You'll receive an email invitation from TrackZero. Click the "Setup my organisation" button in the email, or copy and paste the provided link into your web browser if needed.

You must have the authority from your organisation to set up an account in its name — please refer to our Terms and Conditions for full details.

2. Create your account

On the sign-up page:

  • Your email address will automatically be populated.
  • Set a password.
  • Click Continue to proceed.

If you already have an account, you can click Login instead.

3. Enter organisation details

You'll be prompted to enter basic information about your organisation:

  • Organisation Name
  • Industry (select from the dropdown)
  • Turnover (select from the dropdown)
  • Number of Employees
  • Country

After completing the form, click Continue. This helps us tailor the platform to your organisation.

4. Getting Started Dashboard

You’ll be taken to the Getting Started dashboard, which outlines four key steps:

  1. Create your account – Completed.
  2. Review and add additional sites – Click the link to review existing sites or add new ones.
  3. Setup your first reporting year – Define your accounting year and reporting frequency.
  4. Start adding data – Begin inputting your carbon emissions data.

Follow each link to complete the setup process.

5. Add or confirm your sites

To manage your sites:

  1. Navigate to Settings > Sites.
  2. Click Add Site to input new site details:
    • Name
    • Type (e.g., Office, Warehouse)
    • Floor Space (optional)
    • Country
  3. Click Save to confirm.

What are 'sites'?

These are the physical sites that you own and/or operate that contribute to your carbon footprint. If you don't have a dedicated site (such as a business that operates with a remote team), then simply use "Head Office" as your catch-all for your business activity and operations.

See How do I add a site? for the full set of site fields.

6. Setup your accounting year & reporting year

Return to the Getting Started dashboard and click Setup your first reporting year. This takes you through two one-off steps:

  1. Select Setup Reporting Year and choose between Calendar Year or Financial Year. (Note: this choice is final and cannot be changed later.)

  2. Select New Reporting Year, then set the Start Date, the Year, and the Reporting Frequency (Annually, Quarterly, or Monthly), and click Create to finalise.

See How do I set up my accounting year? and How do I create a new reporting year? for more on how these two steps differ.

7. Start adding data

Once your sites and accounting year are set, you’re ready to begin adding emissions data.

Click Start adding data to begin tracking your carbon footprint.